Technical Support Outsourcing

To develop is one thing but to deliver it's know-how to others is a different ball game altogether. Handling technical queries with prompt solutions has often been found not topping the list of organizational competencies. As an obvious consequence organizations worldwide are considering outsourcing customer technical support in order to focus on core business drivers. And UN Technologies ensures problem resolution for any kind of queries related to computer hardware, software, peripherals, internet and other infrastructure manufacturing companies.

Examples of services at UN Technologies include customers calling to resolve a problem with their home PC, understand how to dial up to their ISP or any problem related to their software or hardware, etc. Apart from these, our 24 X 7 high-tech technical support also provide effective and instant assistance for the following:

  • Installation and product support
  • Troubleshooting of software and hardware related issues
  • Usage support
  • Software usage and problems
  • Application and desktop related queries
  • Internet related queries
  • Connectivity related problems
  • Computer hardware queries
  • Product related services
  • Product upgrading & accessories